Accounts & Billing
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How do I sign up?
Direct your browser to www.alacourt.com and select "Service Agreement" at the top of the page.
Once there, you'll find not only pricing information, but you will also find step by step directions to walk you through the process of setting up your account.
Please make sure to select the correct User type so you can see the different packages we offer.
How does billing work?
Alacourt bills and sends a statement on the first day of every month.
Is there a late charge if I do not pay on time?
There are two separate fees.
The Late Fee is a flat $5.00 charge.
The Late Charge of one and one-half percent per month (eighteen percent per annum) on all
unpaid balances outstanding more than thirty days from initial billing date.
What payment types does Alacourt accept?
All major credit cards like Visa, Mastercard, Discover, American Express, ACH and Paper checks.
Can I pay for an entire year in advance?
Yes, at any time you can make a payment that will cover services billed in the future.
How do I upgrade my account?
The alacourt administrator needs to email Support@Alacourt.com . Once the account has been upgraded, the administrator will receive an email confirmation.
My credit card is expired. What do I do?
The alacourt administrator needs to follow the step by step directions here Click Here.
How can I close my account?
In order to close/cancel an account,
Alacourt must be notified in writing U.S. Mail / Email.
Below is some information that needs to be included in the notification.
- The end date must be in the future, we cannot back date it.
- The reason you wish the account to be closed.
- Your account balance must be paid in full.
You will not be billed for new service beginning the following month after the cancellation.
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What can admins do that regular users cannot?
- Update Firm contact information
- Add/edit/remove users - Names & Email Address
- Setup Automatic Billing
- View Past Bills
- View current and past searches
- Manage Image Packages - Add/Remove
- View Image History
How can a user edit their email/password?
To learn how Click Here 
How can an admin edit a users email/password?
To learn how Ckick Here
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What happens when I change firms/companies?
Depending upon the type of account:
Alacourt - The old firm will remove you from their list of users. The new firm will add you to their list of users.
AlaFile - This account is associated to the attorney through the Attorney Code.
When you arrive at your new company and receive your new email address, login into AlaFile and update your contact
information and CC email addresses.
AlaNotice - This account should be treated exactly like the Alafile Account.
Understanding the "Case Number"
Decoding the Alabama Case Number -
Divisions:
The period is called a